Terms & Conditions

AUVÉRA / THE FINE PRINT.

Terms & Conditions

These terms apply when you use the AUVÉRA Beauty online store or place an order through it. By using the store, you agree to use it lawfully and to provide accurate information when placing an order.

PRODUCT INFORMATION

We work to keep product descriptions, images, variants and specifications accurate. Because products may be supplied by different fulfilment partners, details can vary between products and variants. Product-specific information shown on the relevant listing takes priority over general information elsewhere on the site.

PRICING & AVAILABILITY

Prices and product availability can change. A product appearing on the store does not guarantee ongoing availability. If an item becomes unavailable after an order is placed, we will contact you about the available next step.

ORDERS

An order is subject to acceptance and successful payment processing. We may need to cancel or decline an order where there is an obvious pricing or listing error, suspected fraud, supply issue or another legitimate reason that prevents fulfilment. If payment has been taken for an order that cannot be supplied, the appropriate refund will be arranged.

PRODUCT APPEARANCE

We aim to display colours and finishes accurately, but screens, lighting and photography can affect appearance. For wigs, hairpieces and nails, always read the specific product details, measurements, materials and care information before ordering.

INTELLECTUAL PROPERTY

The AUVÉRA name, brand presentation, original written content and other AUVÉRA-created materials on this store may not be copied, republished or commercially used without permission. Third-party product names, images and marks remain the property of their respective owners where applicable.

THIRD-PARTY SERVICES

The store relies on third-party services including Shopify and may rely on payment, fulfilment, shipping and analytics providers. Their services can be subject to their own terms and availability.